In case of cancellation made up to 7 days prior to the start date of workshops, a 10% processing charge will be levied on the net amount before refunding.
No refunds can be made for cancellations done less than 7 days prior to the workshop start date and on the appointment days.
All refund will be made manually through cheques/ DD/Banker’s Cheques and transaction costs (if any) will be borne by the payer. There will be no electronic reversal/refund of payments.
Fees once paid through the payment gateway shall not be refunded other than in the following circumstances:
- multiple times debiting from bank cards/bank account due to technical error or client’s account being debited with excess amount in a single transaction due to technical error. In such cases, excess amount excluding Payment Gateway charges would be refunded to the clients.
- Due to technical error, payment being charged on clients card/bank account but the appointment wasn’t available.